Wettelijke kennisgeving
Last Updated: May 12, 2026
Seller Information
yorokobistore.com
We operate an online store specializing in jewelry and apparel-related products.
Business Operator
HOANG TUAN ANH
Business Address
1-7-7 Ogura, Kanda-machi
Miyako-gun, Fukuoka 800-0353
Japan
Phone Number
+81-70-8528-2255
Email Address
Website
Product Prices
Please refer to each product page for detailed pricing information.
Additional Fees
- Applicable taxes
- Shipping fees: Free Shipping
Additional shipping charges may apply to certain regions or special delivery areas.
Accepted Payment Methods
We accept the following payment methods:
- Credit Cards
(Visa / MasterCard / American Express / JCB) - PayPal
- Apple Pay / Google Pay
Payment Timing
Payment is processed at the time the order is placed.
Order Processing Time
After your order is confirmed, we will inspect, package, and prepare your items for shipment.
Processing time is typically 1–2 business days.
Business days exclude weekends and public holidays.
Shipping Time
Estimated delivery time after shipment is typically 4–5 business days.
Delivery times may vary depending on destination, weather conditions, customs clearance, and logistics circumstances.
Estimated Total Delivery Time
The estimated total delivery time from order confirmation is typically 5–7 business days.
Please note that delays may occur during peak seasons, severe weather, customs procedures, or carrier-related issues.
Shipping Tracking
All orders include a tracking number.
Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to you.
Customers can track their shipment status using the provided tracking number.
Returns, Exchanges & Refunds
We accept returns, exchanges, or refunds only in the following cases:
- Defective products
- Items damaged during shipping
- Incorrect items shipped
Please contact us via email within 14 days of receiving your order.
We cannot accept returns or exchanges in the following cases:
- Requests made more than 14 days after delivery
- Used products
- Damage caused by improper customer handling
- Items returned without prior notice
Please note that we do not accept returns or exchanges due to customer preference or change of mind.
For more information, please refer to our Refund Policy.
Return Shipping Costs
If the product is defective, damaged, or incorrectly shipped, return shipping costs will be covered by our store.
Refund Processing
Refunds will be processed within 3–7 business days after the returned item has been received and inspected.
Refunds will be issued to the original payment method used at checkout.
Delivery Delays
Delivery delays may occur due to weather conditions, traffic disruptions, logistics issues, peak seasons, or customs procedures.
We are not responsible for direct or indirect damages caused by shipping delays.
Failed Delivery / Incorrect Address
If the recipient is unavailable at the time of delivery, the shipping carrier may leave a delivery notice.
Please arrange redelivery within the carrier’s holding period.
If a package is returned due to an incorrect address, long-term absence, or refusal to accept delivery, additional reshipping fees may apply.
Lost or Damaged Packages
If a package is lost or damaged during transit, we will provide a replacement or refund after verification.
Please inspect the product promptly upon delivery.
Business Hours
Monday – Friday
10:00 AM – 5:00 PM (JST)
We typically respond within 1–2 business days.
Contact Information
For shipping or order-related inquiries, please contact us at: