Legal Disclosure (Based on the Act on Specified Commercial Transactions)
Legal Notice (Specified Commercial Transactions Act)
Seller
yorokobistore.com
We operate an online store specializing in high-quality watch-related products.
Business Owner
HOANG TUAN ANH
Business Address
1-7-7 Ogura, Kanda-machi, Miyako-gun
Fukuoka 800-0353
Japan
Phone Number
+1 (406) 797-0224
Email Address
Website
Product Pricing
All prices displayed on our website include applicable taxes unless otherwise stated.
Product prices are listed on each individual product page.
Additional Fees
Shipping
Free standard shipping is provided on most orders.
Additional shipping charges may apply for certain destinations, remote areas, or international deliveries.
Customs Duties and Import Taxes
Customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities. These charges are not included in the product price unless otherwise specified.
Accepted Payment Methods
We accept the following payment methods:
-
Visa
-
Mastercard
-
American Express
-
JCB
-
PayPal
-
Apple Pay
-
Google Pay
Additional payment methods may be available at checkout depending on your location.
Payment Timing
Payment is processed and charged at the time the order is placed.
Order Processing and Delivery
After an order is confirmed, products undergo inspection, packaging, and shipment preparation.
Processing Time
1–3 business days
Estimated Delivery Time
6–12 business days after shipment
Total Estimated Delivery Time
Typically 7–15 business days from the date of purchase.
All orders include tracking information, which will be provided once the order has been shipped.
Delivery times may vary due to circumstances beyond our control, including:
-
Weather conditions
-
Carrier delays
-
Customs clearance procedures
-
Peak seasonal demand
-
Other logistics-related factors
Returns and Exchanges
Customers may request a return or exchange within 30 days of receiving their order.
Returns or exchanges may be accepted in the following situations:
-
Defective or damaged products
-
Incorrect items received
-
Size-related issues
-
Customer preference or change of mind
-
Ordering mistakes made by the customer
To qualify for a return, products must:
-
Be unused and unworn
-
Be returned in their original condition
-
Include all original packaging, accessories, and documentation
For complete details, please refer to our Refund Policy.
Return Shipping Costs
Seller Responsibility
We cover return shipping costs for:
-
Defective products
-
Damaged items
-
Incorrect shipments
Customer Responsibility
Customers are responsible for return shipping costs when returning items for personal reasons, including change-of-mind returns.
Refund Policy
Once the returned item has been received and inspected, refunds are typically processed within 3–7 business days.
Refunds will be issued using the original payment method used for the purchase.
Processing times may vary depending on the customer's financial institution or payment provider.
Product Availability
Certain products may be subject to quantity limits or availability restrictions.
We reserve the right to limit or discontinue products at any time without prior notice.
Customer Support Hours
Monday – Friday
10:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and Japanese public holidays.