Legal notice
Legal Notice
Seller
yorokobistore.com
We operate an online store specializing in high-quality watch-related products.
Business Owner
HOANG TUAN ANH
Business Address
1-7-7 Ogura, Kanda-machi, Miyako-gun
Fukuoka 800-0353
Japan
Phone Number
+1 (406) 797-0224
Email Address
Website
Product Pricing
Please refer to each product page for current pricing information.
All prices are displayed in the applicable currency and include taxes where required by law.
Additional Charges
Taxes
Applicable taxes may be charged depending on the customer's location and local regulations.
Shipping
Standard shipping is free of charge.
Additional shipping fees may apply to certain destinations, remote areas, or special delivery requirements.
Accepted Payment Methods
We accept the following payment methods:
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Visa
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Mastercard
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American Express
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JCB
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PayPal
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Apple Pay
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Google Pay
Additional payment options may be available at checkout.
Payment Timing
Payment is processed and charged at the time the order is placed.
Order Processing and Delivery
Once an order is confirmed, products are inspected, packaged, and prepared for shipment.
Processing Time
1–3 business days
Estimated Transit Time
6–12 business days after shipment
Total Estimated Delivery Time
Typically 7–15 business days from the date of purchase.
All orders include tracking information, which will be provided once the order has been shipped.
Business days refer to Monday through Friday, excluding weekends and public holidays.
Delivery times may vary due to circumstances beyond our control, including:
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Seasonal demand
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Weather conditions
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Carrier delays
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Customs clearance procedures
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Other logistics-related factors
Returns, Exchanges, and Cancellations
Returns or exchanges are accepted only in the following cases:
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Defective products
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Items damaged during transit
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Incorrect items received
Customers must contact us via email within 30 days of receiving the product.
Returns or exchanges cannot be accepted under the following circumstances:
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More than 30 days have passed since delivery
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The product has been used or worn
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The item has been damaged due to customer misuse or mishandling
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The item is returned without prior authorization
For customer-requested returns unrelated to product defects or shipping errors, requests may be reviewed on a case-by-case basis and are generally limited to unused items.
Return Shipping Costs
If a return is approved due to:
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Product defects
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Shipping damage
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Incorrect shipment
The return shipping cost will be covered by yorokobistore.com.
Refund Processing Time
Once the returned item has been received and inspected, refunds are typically processed within 3–7 business days.
Refund Method
Refunds will be issued using the original payment method used for the purchase whenever possible.
The time required for funds to appear may vary depending on the customer's bank or payment provider.
Product Availability
Certain products may be subject to quantity limitations or temporary stock availability.
Please refer to the relevant product page for specific details.
Customer Support Hours
Monday – Friday
10:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and Japanese public holidays.